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Course bookings - terms and conditions

    • Cancellation fees:
      • Up to 3 working days prior to the course start date – no charge
      • 0-2 working days prior to the course start date – 50% charge
    • By booking onto a course, you confirm that you have read, understood and accepted the terms outlined below. Should there be any changes, you will be notified at the time of making a booking.
    • You accept that it is your responsibility to ensure that the course that you are booking onto will meet the needs of the delegate(s).
    • By booking onto a course, you confirm that each delegate has met any pre-requisites required to sit the associated examination.
    • Pinta Education Ltd is a course provider, not an examination board. Thus, we do not provide the associated exams. These are created, distributed and administered solely by the examination board – we have no influence over this process.
      We act as agents on your behalf to arrange the provision of exam vouchers for use either via remote proctoring, at an exam test centre or onsite at your premises. This is for your convenience and to reduce your course administration overheads.  We will assist in communications with the examinations board where necessary.
    • By undertaking an exam booking through us, you indemnify and hold us harmless with respect to any and all liabilities associated with the examinations board and the exams themselves.
    • You accept that no refunds will be made for failure by your delegate(s) to sit the examination within the voucher validity period, since these fees are payable by us to the examination board.
    • On attending a course, you accept that abusive or threatening behaviour of any kind by a delegate may result in that delegate being asked to leave the course.  No refund of fees paid will be made.
    • Your contact details will be held on our database for the purposes of notifying you of course details and providing joining instructions.
    • Payment of courses fees must be made in full prior to the start of each course.
    • Should you cancel a course booking after confirmation, without rebooking onto a different date, Pinta reserves the right to apply cancellation charges to cover its administration and irrecoverable costs.    
    • Should you provide a purchase order for a course, this will be deemed your confirmation of the course and cancellation fees to you may apply. These will be made clear on our invoice to you at the time.
    • All courses are subject to cancellation by Pinta.  We reserve the right to cancel due to unforeseen circumstances beyond our control. You will be notified as soon as possible should this become necessary.  Any monies paid for the cancelled course will be refunded.  All efforts will be made to avoid course cancellations.
    • All copyright and intellectual property rights in course materials will vest in Pinta and its other accredited partners absolutely.  You undertake not to make the materials available to anyone else in any format, without the express permission of Pinta.
    • Pinta’s total aggregate liability for damages is limited to the fees paid for the part(s) of the course out of which the loss or damage has arisen. It will not be liable for indirect, special or consequential loss, howsoever caused.